IP Soft Phone
Enhanced productivity
Hassle-free Installation
Rich Features
Easy Maintenance
LED Indication
6 Extensions
TEC Certified
EMI-EMC Certified
Business telephony:
VoIP protocol provides all ALE DeskPhone telephony features on the computer, tablet or smartphone
Suitable in both Business and Contact Center Environments
Compatible with CTI applications (for example a toolbar)
IP mobility:
Available on-site on a wired Ethernet or WiFi connection or off-site anywhere the user is able to connect to the company IP network using a VPN (works on Ethernet, WiFi, 4G/5G cellular)
Intuitive interface:
Display and keys similar to the desk phone
No additional server:
Available on OmniPCX Enterprise and OXO Connect
Virtual Desktop Infrastructure:
Support of Citrix Virtual App and Desktop
Desktop mode and Application mode
IP Desktop Premium Softphone Compatible with the OmniPCX Enterprise For PC:
Popup on incoming call
Click to call from anywhere on Windows Desktop
Outlook Plugin for direct make to call
Adapted for disabled person
For Mobile and Tablet:
Horizontal/vertical flip
Horizontal full screen
Customizable skins: on demand
Adaptation of application: on demand
Licences - OmniPCX Enterprise:
IP Desktop Softphone Premium licence per user or business mode (3BA09851JA)
IP Premium licence per user, agent or business mode
IP Softphone licence agent per agent (3BA09975AM)
Agent licence in a contact center use case
Licenses - OXO Connect:
IP Desktop Softphone licence per user (3EH03512AA)
UTL Licence (Universal Telephony Licence) (3EH03511AA)
Agent licence in a contact center use case
VoIP - QOS
Level 3 IP TOS/DSCP
VoIP - Codec
G.711 and G.729
Features integrated in Alcatel-Lucent OmniPCX Enterprise/OXO Connect platform
For VDI solutions, optimized architecture to deliver high quality voice
Customer/Business relationships: Employee productivity optimization
Free communication on business network: Communications, connectivity and hardware costs control
Business telephony for remote workers: Easy integration for remote and home workers
No training: Quick, user-friendly access to telephone facilities
Cost-effective: Fully-integrated telephony solution
Ideal solution for virtual desktop environment
Audio quality: voice optimization module and connection stability